RETURNED GOODS POLICY AND PROCEDURES
Users have 14 days from the moment of delivery to decide to keep or return one or more purchased items. In case of flawed goods, please give us communication within 24 hours from delivery. In both case, in compliance with art. 52 decree 206/03 (Privacy Act), as mod. decree 21/2014, users can use their right of withdrawal filling in the withdrawal form below .Users can ask for repayment or replacement of flawed goods.
The above products can be returned via express courier following our instructions. The costs will be at customer’s charge. Items are to be returned in their original packaging with their labels and/or accessories (dust bag, container, etc.) and must not be altered.